Strain Points

A critical range is the temperature around the annealing point. The upper and lower limits of this range are known as the softening and strain points. The higher one is the point at which glass begins to bend.  It is also the highest temperature at which annealing can begin. The lower one is the lowest point at which annealing can be done. Soaking at any lower temperature will not anneal the glass at all. This temperature range is a little arbitrary, but it is generally considered to be 55C above and below the annealing point. The ideal point to anneal is thought to be at the annealing temperature, as annealing occurs most rapidly at this temperature.

Annealing Range
However, glass kiln pyrometers are not accurate in recording the temperature within the glass, only the air temperature within the kiln. The glass on the way down in temperature is hotter than the recorded kiln atmosphere temperature. A soak within the annealing range is required to ensure the glass temperature is equalised. If you do a soak at 515°C for example, the glass is actually hotter, and is cooling and equalising throughout to 515°C during the soak. The slow cool to below the lower strain point constitutes the annealing, the soak at the annealing point is to ensure that the glass is at the same temperature throughout, before  the annealing cool begins.

Strain Point and Below
No further annealing will take place below the strain point. If you do not anneal properly, the glass will break either in the kiln or later no matter how carefully you cool the glass after annealing.

It is still possible to give the glass a thermal shock at temperatures below the lower strain point, so care needs to be taken.  The cool below the anneal soak needs to be at a slow controlled rate that is related to the length of the required anneal soak. Too great a differential in contraction rates within the glass can cause what are most often referred to as thermal shock.  The control of the cooling rate reduces the chance of these breaks.

Softening Point

The glass is brittle below the softening point temperature, although it is less and less likely to be subject to thermal shock as it nears the softening point.  It is after the softening point on the increase in temperature that you can advance the temperature rapidly without breaking the glass.  So, if you have a glass that gives its annealing temperature as 515C, you can safely advance the temperature quickly after 570C (being 55C above the annealing point).